Mansfield Plumbing Products
Mansfield cut freight costs by $163K without adding work for its team
- $163KFreight cost saved in 2025
- 4xLTL carriers in the network
- 3xFTL carriers in the network
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Savings that didn't mean more work. With 1,500 delivery locations and a four-person logistics team, Mansfield needed exactly that. Nuvocargo took on carrier coordination and gave commercial reps the shipment visibility to answer customers themselves.
The supply chain was in transition, and the operation had to absorb it:
- Production moved to the Mexican plant and away from local US manufacturing.
- Commercial representatives could not see order shipping status, so a customer asking where their order was became an internal errand.
- Freight spend had to come down across a highly fragmented outbound network, with limited resources to manage the complexity.
- No TMS, and no track record managing multiple suppliers, so every new vendor became its own manual process.
- 1,500 consignees ran through the same fragmented system, and pooling and building orders got harder as the network grew.
Nuvocargo's team went to both Mansfield sites, Ashland and Henderson, to understand what the commercial and operational teams each needed. What they learned went into Control Tower: the features that let a commercial team answer a customer faster, and more accurately, without going through operations.
On capacity, Nuvocargo added vendors to Mansfield's supplier network and put an efficient load tendering process behind them, which is what found better rates and service on domestic FTL.
On LTL, Nuvocargo supported the negotiation with LTL brokers to complete that side of the network, then consolidated LTL and FTL onto one platform so both teams work in one place instead of two.
The relationship runs on a cadence: weekly operational meetings, Monthly Business Reviews, and recurring reports on financial provisioning, shipment information and savings, plus ad-hoc analytics for yearly planning and special projects.
- The production migration landed. Mansfield receives its shipments from Mexico on a consistent four-day average transit, because customs, carriers and the other vendors are coordinated as one operation.
- Commercial representatives became independent, and gave operations its time back. They reach what they need to update a customer without seeing what is sensitive to the operational team.
- The carrier network grew from three to ten, LTL from one to four and FTL from two to six. More capacity and better rates, consistently beating mid market rates and saving Mansfield $163K in freight cost in 2025 and $55K so far in 2026, without the operational burden that many vendors usually brings.
- Freight cost saved in 2025$163K
- LTL carriers in the network4x
- FTL carriers in the network3x
- Load building optimisation, so orders are allocated into multi-stop FTL or LTL loads rather than assigned one at a time.
- Automated tendering, awarding and appointment scheduling, to get delivery appointments confirmed faster.
